A long awaited release for eDesk is live as of my evening off this morning. It includes a new frontend, Iframes, and I’ve included separate functionality for separating queues by department and Tier, as well as the addition of the “Search Frog” which allows easy lookup of client information or case details. For more information, visit the old eDesk link from an IP address which is allowed to connect to the PDesk site and you will be automatically redirected to the new URL and frontend interface.
Tweet
Erik
Saturday, November 14, 2009
linux administration - tips, notes and projects
No Comment