For users that are behind a firewall it might be required that you enable passive ftp in the customer’s ftp server and client. While enabling passive ftp in your ftp client is simple, doing so in your ftp server configuration files might be a bit tricky if you don’t know what you are doing.
This tutorial will cover Pure-FTPd, the default ftp server that we run. Here are the steps that you will have to follow so that you enable passive FTP.
PassivePortRange 61001 65535
Then restart the server:
service pure-ftpd restart
If you’re still having trouble be sure that these ports are enabled in both the client’s and server’s firewall.Tweet